Customer Testimonials

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Cars Aug 4, 2022

Daniel Tep was awesome! We were on vacation in Grand Rapids and started having car trouble. We brought our car to Todd Wenzel immediately and Daniel got our vehicle in for service right away! He even arranged a shuttle to and from our Airbnb while it was being worked on! We were so appreciative because we were leaving to drive back home to Illinois the next day.

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DealerRater Jan 13, 2022

Qi you brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesman.” And then… they don’t come. Instead you get friendly people who are not pushy. They’re helpful. They listen. They’re accommodating. There was my experience with Todd Wendell Buick of GR. Darien Lawson and Devon Overhuel Took great care of us and walked out happily with a new car and great service.

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DealerRater Oct 22, 2021

I had a wonderful experience at Todd Wenzel. They even brought my car down to me after servicing. Every person I interacted with made my car buying experience a good one. I will buy again from them. This is a professional dealership who understands the car buying process is stressful and does their absolute best to sell the car you want to you. The easiest way to sell something is to make it easy for the consumer to buy it. Todd Wenzel Buick GMC did this. I really appreciate their willingness to deal with me as a person not a ...

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DealerRater Sep 21, 2021

I worked with Darian Lawson at Todd Wenzel Grand Rapids. Darian was great super friendly and knowledgeable. Followed through without being pushy. Thank you Darian

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DealerRater Jun 15, 2021

Thank you Greg Haman for setting me up with a new lease today! Great,honest and kind man. Third time leasing here will lease again 🙂

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DealerRater May 29, 2021

Todd Wenzel Buick GMC of Grand Rapids has been AMAZING to work with! They are professional, knowledgeable, customer centric, responsible, accessible, attentive, and trustworthy. The entire end-to-end experience was seamless and efficient.

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Cars Nov 1, 2020

First time buying a car, after husband passed. The salesman that worked with me was Jamie Walters. He put me at ease, answered all my questions, explained the paperwork and treated me very well. I love my 2019 Buick Encore. Thank you

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DealerRater Oct 27, 2020

I just want to say that I have received A1 service from todd wenzel and a special shout to Vince for going above and beyond I really appreciate everything that you have done for me thank you so much and keep up the great work. I will always come back great customers service.

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Cars Aug 30, 2019

Although I purchased from the Hudsonville location, I originally shopped around at the Grand Rapids location. I ultimately chose the Blazer but I really appreciate how kind and courteous the employees were at the 28th street location.

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DealerRater Jul 29, 2018

I am always very appreciative of the service and attention. Zach was great and was very helpful. He tended to my needs and helped a lot. I’m going to suggest to all my coworkers to switch to this dealer and salesman.

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DealerRater Oct 11, 2012

I can't believe I bought a car that I actually wanted to pay for! With my credit, dealers were quick to encourage me to buy some car I didn't like to establish good credit... and after renting from a "buy here, pay here" location and seeing no changes in my credit after I paid my car off, I figured all salesmen were scheming. Todd Wenzel was the first to exploit all available options to me and get me into a car that I like. They even put extra gas in my new vehicle when it was ...

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DealerRater Sep 28, 2012

Great experience. Had a very specific car in mind and found only a few in the area. They had exactly what we wanted but we just needed to get it at the price we wanted. Dealt with Justin Wenzel who was obviously very knowledgeable about cars. Never felt pressured, and he didn't even balk when we submitted a lowball offer. We ended up getting the car for much less than we were willing to pay and the negotiations didn't even have to get ugly. Friendly service throughout by the entire Todd Wenzel team. Didn't our for their ...

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